The Boiling Point Podcast

Solving Complex Problems with the Catalyst Innovation Program


Introducing Mark Breen of Enterprise Saint John and Patrick Parent of Moosehead Breweries

Innovation creativity is not a destination, but a journey. We know that most companies have to be innovative to stay relative. However, if pace of your innovation isn’t quick enough you risk your business fading away. Often companies get complacent over time and a sort of “group-think” sets in where processes and company culture are little changed over time and the result is a lack of creative thought. Today’s guests have tackled similar problems and have come out stronger and more innovative on the other side.

Mark Breen is an economic development officer with Enterprise Saint John, an economic development agency in New Brunswick, Canada. After looking at statistics gathered by Statistics Canada and the Conference Board of Canada regarding how innovative specific regions, Mark learned that New Brunswick was last on the innovation scorecard. To tackle this Enterprise Saint John sought input from a number of industries and found that many companies didn’t have a methodology for solving complex problems with innovative ideas. The result was the formulation of the Catalyst Innovation Program. One company that signed on to try to tackle is energy sustainability problem was Moosehead Breweries. Patrick Parent is Moosehead’s vice president of operations and human resources and he is with us today to describe how his 150 year old company was impacted by the Catalyst Innovation Program and how its process helped to solve their energy sustainability problem.

Check out this episode of the Boiling Point to see how the Catalyst Innovation Program could help you learn how to solve complex problems in your business.


In this episode

  • Dave and Greg reflex on their time apart and with Monica Adair and Stephen Kopp.
  • Dave announces the birth of his new baby.
  • We are introduced to Mark Breen and Patrick Parent.
  • Mark tells us where the idea of the Catalyst Innovation Program came from.
  • Patrick tells us about the 150-year-old brewery and how the program helped Moosehead Breweries with their energy issues.
  • We discuss the steps of the Catalyst Innovation Program and how the process allows you to think differently about tackling opportunities.
  • Mark tells us why certain initiatives don’t stick when consultants are brought in for a few weeks to look at an issue.
  • We use Moosehead as a case study of how the program works.



- Enterprise Saint John Website

- The Catalyst Innovation Program

- Enterprise Saint John on Twitter

- Enterprise Saint John on Facebook

- Enterprise Saint John on Linked In

- Mark Breen on Linked In

- Moosehead Breweries Website

- Moosehead on Facebook

- Moosehead on Twitter

- Moosehead on Instagram

- Patrick on Linked In

Direct download: BP148PatrickParentMarkBreen.mp3
Category:entrepreneurship -- posted at: 1:38pm -04

Authentic Negotiating


Introducing Corey Kupfer and Authentic Enterprises

We often hear the phrase “win-win” when we are in a negotiation setting. However, sometimes this phrase is used as a tactic to get you off your guard and the true intent of the negotiator is to get a much from you as possible. Sure, we all want to get a great deal, but when one party to a negotiation is losing out it can lead to a number of future problems. Today’s boiling point guest truly believes in “win-win” and being authentic in your business dealings.

Corey Kupfer is an expert strategist, dealmaker, and business consultant with more than 30 years of professional negotiating experience. Along with being an entrepreneur, Corey is an attorney, speaker, and author of the book, “Authentic Negotiating: Clarity, Detachment & Equilibrium—The Three Keys To Negotiating Success & How To Achieve Them.” In the book, Corey draws on his year of experience on how to strike a deal that works well for both parties.

To see how your next negotiation can truly be “win-win” check out this episode of the Boiling Point.


In this episode

  • Greg tells us how he met Corey in Philadelphia during the Social Venture Network.
  • Corey explains why negotiation has to be more than game playing and taking advantage and the pitfalls of this type of strategy.
  • He tells us about the body of work you must take on to be in the best position to negotiate.
  • We hear how clarity, detachment, and equilibrium are key facets to successful negotiation.
  • Corey tells us why one-sided deals don’t work and how it can affect ongoing relationships and future deals.
  • Dave talks about a negotiation experience he once had where the other side saw he was undervaluing himself.
  • Corey tells us why he will sometimes makes deals for more than what was offered.
  • There is a discussion of how our ego can get in the way of authentic negotiations.
  • Greg discusses what he sees as the difference in business models between Amazon and Etsy.
  • Corey tells us about a time where the relationships he built in the past saved him for the future.




- Kupfer & Associates Website

- Authentic Negotiating: Clarity, Detachment & Equilibrium—The Three Keys To Negotiating Success & How To Achieve Them

- The Authentic Negotiating Success Quiz

- Corey on Twitter

- Corey on Linked In

- Corey on Facebook

- Corey on YouTube



Direct download: BP147CoreyKupfer.mp3
Category:entrepreneurship -- posted at: 12:08pm -04

Coaching the Parent

Introducing Alison Smith and Parent Learning Community

Obviously, we at the Boiling Point are great advocates of coaching. We know that the coach approach works because we have experienced in in our own lives. The coach approach can help us navigate all numbers of aspects in our lives from business, to athletics, to life in general. Today’s Boiling Point guest takes her coach approach to parenting.

Alison Smith is a former educator, mom, parenting coach, and writer living in Saint John, New Brunswick, Canada. With her coaching, she supports parents in learning to decode their child’s behaviour and helps to improve cooperation and communication within families. Alison is an advocate of positive and gentle parenting as it is derived from a place of respect for all parties.

Check out this week’s episode of the Boiling Point for pointers on how you can make your family life more positive.


In this episode

  • Dave is back and hosting with Greg.
  • We are introduced to Alison and learn more on her coaching approach to parenting.
  • Alison tells us how she got into coaching partly due to the lack of time for relationship building in the education system.
  • We are introduced the concepts of gentle and positive parenting and how it doesn’t mean a child can get away with anything.
  • Alison tells us about the two main groups of people that are interested in her coaching.
  • Greg and Dave get interested in Alison’s Dads and Beer coaching group.
  • There is a discussion on the evolution of fatherhood and on allowing yourself to be vulnerable.
  • Dave and Alison discuss the fallacy that coaches have it all figured out, and the truth to the saying, “Don’t trust a coach without a coach.”
  • Greg discusses how part of figuring out the correct path is by making mistakes.
  • Alison gives us her number one parenting tip.



- Alison's Website

- Alison on Facebook

- Parent Learning Forum on Facebook

- Alison on Twitter

- Alison on YouTube

- Alison on LinkedIn

- Alison on Instagram


Direct download: BP146AlisonSmith.mp3
Category:entrepreneurship -- posted at: 3:00pm -04

Creating a Life Worth Living is a Life Saved


Introducing Neil Burchill and inSIGHT Wellness

We have all heard the phrase, “everything in moderation.” How many of us actually live these words? The people who seem to have the greatest lives are the ones who take care of their body, mind, and spirit, but many of us fall back into unhealthy and stressful lifestyles. Today’s Boiling Point guest believes that once you have a deeper understanding of what you need and strive for that, you will have much greater health and lifestyle outcomes.

Neil Burchill is the co-owner of inSIGHT Wellness in Fredericton, New Brunswick. In his 20-year career as a nutritional consultant, Neil has helped thousands of people dealing with chronic health issues with the goal for them to achieve optimal and sustainable health. Neil’s uses education in the workplace to bridge the gap between nutrition and lifestyle so that people can attain a sense of balance and empowerment to their lives at work and home. This win-win-win approach creates greater health outcomes for employees (both at home and work), it avoids downtime in the work setting, and keep people out of the hospital saving the government money.

Check out this episode of the Boiling Point to learn how to greatly improve your health and life.


In this episode

  • Stephen Kopp is back in the booth with Greg.
  • We are introduced to Neil and his partner Jocelyn.
  • Neil asks us to think what moderation means to you.
  • Greg tells us about how he feels his body is changing and what he has been doing to adapt to the change.
  • We discuss how a change in perspective can drastically alter how you might see any given day.
  • Neil talks about how people often ask others to provide them answers when they should be trying to better understand themselves.
  • We hear how inSIGHT works with employers to have a win-win-win outcome for employees, employers, and the government.
  • There is a discussion about how we spend so much waking time at work, why can we learn to be healthier there.
  • Neil tells us why they got rid of cell phones at his company.
  • Greg tells us how a plan to get at least 8 hours of sleep affected him both positively and negatively.
  • Neil tells us to stop outsourcing our happiness and that everything we need is what we already have.



- inSIGHT Wellness webpage

-inSIGHT Wellness on Facebook

-inSIGHT Wellness on Twitter

- Neil on Linked In 

Direct download: BP145NeilBurchill.mp3
Category:entrepreneurship -- posted at: 10:49am -04

Marketing Your Purpose


Introducing Anne Boyle, Polina Pinchevsky, and Round Peg.

The days of using Don Draper’s marketing style is over. No longer are we to believe that we are truly filling our “inner void” with a product. These days we are looking for more. We want our dollars to go to companies that are making an impact and have a true altruistic purpose. When socially responsible companies need to get their story to their customers, they need look no further than today’s Boiling Point guests.

Anne Boyle and Polina Pinchevsky are the head of Round Peg; a marketing company with the responsibility of showing consumers how each of their purchases can be an opportunity to help change the world. Round Peg works with socially conscious companies to tell their story and more importantly convey their purpose.                                                                                            

Check out this episode of the Boiling Point to see how you could use marketing as a force for good.


In this episode

  • Stephen Kopp is back in the booth with Greg.
  • We discuss how important it is for socially conscious companies to get their message (and purpose) out there.
  • Greg tells us how he first met Polina and Anne.
  • We learn how Round Peg is changing the approach to marketing.
  • There is a discussion about why a company’s purpose is so important in this age.
  • Polina and Anne tell us about marketing responsibility and how the business has changed.
  • We hear about some great companies that are making great strides for good.
  • There is a discussion on how purpose could be the next phase in marketing history.
  • Greg talks about how B-Corps generally stand FOR something as opposed to standing AGAINST something. 



- Round Peg Website

- Round Peg on Twitter

- Round Peg on Facebook

- Round Peg on Linked In

- Round Peg's Blog

- Polina on Twitter

- Polina on Linked In

- Anne on Twitter

- Anne on Linked In

Direct download: BP144PolinaAnne.mp3
Category:entrepreneurship -- posted at: 3:04pm -04