When you are working with a customer, do you focus on making the sale to benefit your needs or are you focusing on how you can best serve the customer’s needs? Troy Wallace talks to us today about how he’s learned from his 23 years in advertising that making that paradigm shift to putting the customer’s needs first changes the entire sales relationship. This episode helps Greg and Dave build their relationship with Troy that started when he attended the Boiling Point Process Live Event in December.  

What are the cultural agreements we are all making daily? Do we even realize we are making those agreements? And is that unconscious acceptance of what our culture is impacting our ability to innovate with new technology or ideas from other cultures? Matt George reveals the passion behind work that he does in his 9 - 5 and his 5 - 9 careers to create a challenging discussion with Greg and Dave about the intersection of technology, culture and business.

As entrepreneurs, we seem to have a built-in fear of the big, scary, complex government procurement process. Carroll Bernard is using his knowledge gained while being a purchaser and his background as an entrepreneur to help small businesses learn how to not only build a relationship with government procurement but to do it in a way that ensures growth and opportunity. He introduces us to his training based service company, Govology.

Do you need to have a “difficult” conversation that you’ve been avoiding? Changing your mindset about the conversation should be the first step.

Executive coach Bruce McLeod talks to us about how these conversations we avoid can be positive situations that give people the opportunity to make choices from the feedback they receive.